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Steps to Suspend an order

 

Click on the link Subscriptions to the top left-hand side of the page

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 Find the license / subscription , hover over the Choose Tab, then click on the link SUSPEND

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Steps to Upsize an Order



Find the license / subscription you wish to Upsize and hover over the Choose Tab, then click on the link UPDATE SUBSCRIPTION 

 

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Click on the Box under Qty
 

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Click on the + button to upsize the subscription

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Click on the box with the CHECK icon

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Click on the button YES to confirm the upsize

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YOUR ACTION IS NEEDED TO COMPLETE THE UPSIZE AND CONFIRM THE PROVISIONING, OF THE NEW UPSIZED ORDER

Go to My Invoices, find the new invoice for the upsize and click pay to check out and pay for the order. 

 

 

Steps to Downsize an order



Find the license / subscription you wish to Downsize and hover over the Choose Tab, then click on the link UPDATE SUBSCRIPTION 

 

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Click on the Box under Qty

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Click on the - button to downsize the subscription

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Click on the box with the CHECK icon

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Click on the button YES to confirm the downsize

 

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