Once logged in to the Portal:

  1. Click on "My Cases" at the top of the page
  2. Click on the blue "Open a New Case" button to the right of the search bar
  3. Complete the required fields on the form and choose Application Category based on the product/topic your are requesting service
  4. Click on the blue "Submit" button on the bottom left corner of the page, under the "Attach a File" section

All done! Your case has now been routed to the appropriate support department