Issue – Paper Jam when printing checks
I was trying to do a check run yesterday to pay some of our vendors. Unfortunately, I had a paper jam on the 1st check which stopped the printing. I tried to rerun the checks but couldn't get it to go.
I haven’t posted anything - so it is still open in NAV.
Do you know what we need to do to fix this now? Do we have to void everything? I’ve printed plenty of checks in the past but I’ve never had to “redo” one.
NAV –
You can select (maybe on the Actions tab of the Ribbon) to Void All Checks. Then when you select to print again – just readjust the check number to be the last one that was used and it will allow you to print again.
BC
You can select Check on the Ribbon then Void All Checks. Then when you select to print again – just readjust the check number to be the last one that was used and it will allow you to print again.
Or
Just enter the checks in the print, select to print checks, select the Reprint options, adjust the check number and print. Reprint will void all checks in batch. You do not want this selected every time you do checks.
I was trying to do a check run yesterday to pay some of our vendors. Unfortunately, I had a paper jam on the 1st check which stopped the printing. I tried to rerun the checks but couldn't get it to go.
I haven’t posted anything - so it is still open in NAV.
Do you know what we need to do to fix this now? Do we have to void everything? I’ve printed plenty of checks in the past but I’ve never had to “redo” one.
NAV –
You can select (maybe on the Actions tab of the Ribbon) to Void All Checks. Then when you select to print again – just readjust the check number to be the last one that was used and it will allow you to print again.
BC
You can select Check on the Ribbon then Void All Checks. Then when you select to print again – just readjust the check number to be the last one that was used and it will allow you to print again.
Or
Just enter the checks in the print, select to print checks, select the Reprint options, adjust the check number and print. Reprint will void all checks in batch. You do not want this selected every time you do checks.