Refund a Customer.
A customer may request to be refunded a check instead of credit to their account.
In this example, the customer credit memo for $1,060.85 will be refunded in a check to the customer.
To create a refund check.
Go to Payment Journals.
Enter in the Posting Date - Date of the Refund check.
Document Type - Refund
Document No. - leave blank as it will be filled in with the Check number.
External Document no. - use as a reference field for the refund check ie return order number...
Account Type - Customer
Account No. - Customer No.
Description - Customer name
Amount - you can enter in the Amount or when you use the Applies-to Doc. No. the amount will be filled in for you.
Bal. Account Type - Bank Account
Bal. Account No. - Bank Account the check will come out of
Applies-to Doc. Type - Credit memo
Applies-to Doc. No. - Click the drop down to select the credit memo. Click Ok.
Bank Payment Type - Computer Check
Print the Check. Notice the Document No. will have the check number
Post the journal.